Refund Policy

Refund Policy

We want you to be completely satisfied with your purchase at kgiptv. Please do not hesitate to contact us if you have any technical or sales questions. However, you need to request a free trial to check the server quality first, then take the subscription, if the problem still appear, and you still have the issue, you can contact us at any time using our website’s chat assistance, a ticket on your account, emails, or whatsapp to our help desk.

How to request a Refund ?

1-Go to your billing invoice, get the number invoice n°

2-send us the number via whatsapp or mail and we will check your requesting, than give you the refund

3-don’t forget, the refund will be before 5 day ending !

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